Thread: Card refunds-Any ideas on timeline for it???

Gents,

I got shafted last Monday the 11th.

Bike went in (an SMT) for service...got double charged by `mistake` for the service.

Namely £400.00 notes-i know...WTF!!!

Cancelled one transaction and then refunded the other back to moi.

Now the 21st of June and still no cash in the account.Even allowing for oversight/fairies/black magic etc etc...i think that is stretching the elastic band a little here.

Anyone enlighten me from a vendors point of view perhaps on this.It was a Visa Debit card and the bank have said contact the vendor and the vendor have given me the unique ref no to say it has gone.However,still no cash for the man in the middle.

Getting a little threaders with the full KTM deal at the mo,especially this dealership which is the only one in Scotland which narrows it down a little.

Any info,greatly appreciated.

Baz,

Send the Bank a letter, letting them know that they have just incurred a late payment charge and paperwork fee of £50.
The bawbags are pretty handy at doing it to us.

D

hi baz - it should be instant......................

normally goes off your card instantly but takes 7-10 working weeks (well feels like it!) to be refunded... drop them a line and tell them the interest they are incurring is 15% calculated daily...