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2021 390 Adventure
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8 Posts
Discussion Starter · #1 ·
Hi all.

This is an introductory post - I've been lurking on the edge of the forum for a few months - but didn't really have much to say.

Having "biked" for an embarrassing number of years here in the UK, I got a 390 Adventure in August (this after a CB650F, a BMW 1200RT, 700 Transalp, couple of big Harleys . . .) and the 390 is brilliant fun!

But: First whinge: when I went to change the insurance to the KTM, my existing insurer would not provide pillion cover. It's not that her ladyship often gets on the back these days, but I saw no point in ruling it out - so - finds a different insurance provider. What is it about the 390 Adventure that leads into this problem? Never had a problem before!

Second whinge: I like the bike, but thought just a bit more "crackle" would be nice, without being silly loud. I wasn't into parting with £588 for the KTM / Akrapovic offering - so I got a Chinese slip-on (for about 10% of that cost, including shipping and VAT!). Just the right sound - brilliant - so I phone my insurance broker - oh, dear - I'm sorry, it doesn't give a code for a modified exhaust on your bike - i.e. they won't insure it! He tried - went for a new quote to see if any of their other companies would quote - nothing doing. So, the new pipe is off and the standard one is back on. Again, with an experienced rider on a pretty tame bike, I'm left wondering why?

And finally, having come back from a short run a couple of days ago with a suspicion that "things didn't feel right" - I found 5 separate punctures in the front tyre. All down to thorns from a tractor-mounted hedge mollicator, I guess. I wouldn't have minded chancing a repair on one or two - but 5? New tyre on order!

Whinge over - but I'd be interested to know the experiences of others on the insurance issues.

Anyone want an almost-new slip-on?

All the best,

Tony
 

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2021 390 Adventure
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8 Posts
Discussion Starter · #5 ·
Hi Charlie.

The rear can is rivetted - I could have opened it up and modified it, but I'm always wary of making mods that can't easily be reversed (and I'd have needed better pop-rivets than I have kicking about). I've seen a couple of videos about taking the whole tailpipe out with a hole cutter, but I reckoned that was going to produce more noise than I wanted. I can live with the standard can - I couldn't really tell whether the slip-on improved gas flow a bit (I thought it did, but it might just have been me revelling in the "improved" noise and using a bigger handful of throttle!). It did look and sound nice, though.

It looks as though "big brother" is going to tighten up on how much we are allowed to modify bikes anyway - the Germans already have quite tight restrictions, I understand, so it doesn't really come as a surprise - it's just a bit annoying!

Thanks for the thoughts.

Tony
 

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2021 390 Adventure
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8 Posts
Discussion Starter · #6 ·
xparauk, Mikstan,

Yeah - I guess I need more practice! To be fair, though, I haven't found much to whinge about with this bike - ridiculous mpg, I can give it all the stick I want without worrying about overdoing things - and nothing's fallen off or broken yet!

I'm having more fun with it that I've had from any bike for a while.

As a side note, it seems that the 390 doesn't get much attention in the Adventure section - maybe cos its relatively new - or is it just that its too little to really count? Just being mischievous here!

Thanks for the comments,

Tony
 

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10,297 Posts
Hi Tony

Have you done any of the Rally Moto events on it?
 

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2021 390 Adventure
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8 Posts
Discussion Starter · #9 ·
Thanks, french.

I might just have been unlucky with the insurance - I did wonder if the insurance gods were more wary just because its an A2 licence-compatible machine - which would have annoyed me, having had a full licence for over 50 years! As to the pillion, she hasn't been on a bike since I took the CB650F for a test ride some years ago - she often came along on the BMW, the Transalp and the Harleys - maybe, like me, she's starting to feel her age! (I definitely didn't just say that!)

Nice one on the free Akra!

Tony
 

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2021 390 Adventure
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8 Posts
Discussion Starter · #10 ·
Hi BigDaddyAdz.

No, my aspirations don't run to quite that much "adventure" - I just enjoy blatting around the country lanes in the fresh air. The nearest I've been to competition was a season with a trials bike (over 20 years ago) - it was fun, but I packed it up after doing myself a minor injury twice in one afternoon (I had visions of significant loss of earnings if I did anything serious!) The best bit was watching the youngsters belting around - entirely fearlessly - over stuff I was much more cautions on! They were really impressive.

Cheers,

Tony
 

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2021 390 Adventure
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Discussion Starter · #11 ·
Just following up on this one:
Second whinge: I like the bike, but thought just a bit more "crackle" would be nice, without being silly loud. I wasn't into parting with £588 for the KTM / Akrapovic offering - so I got a Chinese slip-on (for about 10% of that cost, including shipping and VAT!). Just the right sound - brilliant - so I phone my insurance broker - oh, dear - I'm sorry, it doesn't give a code for a modified exhaust on your bike - i.e. they won't insure it! He tried - went for a new quote to see if any of their other companies would quote - nothing doing. So, the new pipe is off and the standard one is back on. Again, with an experienced rider on a pretty tame bike, I'm left wondering why?
I had a play with Compare the Market's website - put all the relevant details to see if I could find a quote with the "revised" exhaust - and learned a couple of things.
Firstly, there are several options for exhaust changes - starting with "end can", but also "exhaust changes", "exhaust changes - cosmetic", "exhaust changes - cosmetic and performance", exhaust changes - performance" and maybe others. "end can" wasn't a term I'd have used (very old-fashioned chap, here!) - but I managed to get (remarkably similar) quotes whichever one I picked - so getting cover isn't really an issue.
Secondly, up there amongst the quotes was my current insurer - again, no real price difference from what I'd paid already - so I gave the broker a call back, and learned some more:
Their categories for exhaust changes were (slightly) different to those on the CtM website - but they did have one for "end can" - the broker phoned the underwriters to confirm that what I proposed would fit into their "end can" category - and yes, that was fine. However, when they then went to put the amendment onto the policy, it wouldn't have it. It seems that the change, as recorded by the broker, then gets passed to a panel to see if they will accept it - and apparently they wouldn't. I can only surmise that, since there was no significant money going to move in their direction, they didn't consider it worthwhile to process the change. I could have cancelled the policy and gone for a new one (based on the CtM quote) - but the hassle and extra cost didn't strike me as worth the effort - so I've parked it for now.
I'll leave the can in the shed till the insurance comes up for renewal, and think about it again then.

The overall learning point, I suppose, is that it's not a good idea to try making changes to the bike details once the insurance policy has started.

If anyone has a better understanding of how these things work, I'd be interested to hear!

Tony
 

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9,934 Posts
Nah, the days of the local broker and cover notes, remember those, are long gone. Personally I just use the cheapest, for the last 10 years or so has been Motorcycle Direct. Their admin and support are world class stupid, I had two policies running concurrently on one bike for 3 years. Trying to sort that out was like asking one of their staff the concept of relativity, ombudsman sorted it, but that was a pain in itself. I'm still waiting for this years insurance policy I paid for 2 months ago, they cannot seem to email it to me!!! To be fair it was my initial cock up, I though my insurance ran out in November, it was October and they auto renewed, but as I hadn't updated them with my new email address.
 

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2021 390 Adventure
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8 Posts
Discussion Starter · #13 ·
Charlie,
I think you're right - the "customer service" folk seem to try hard to please, but the ones I've come across don't seem to know / understand much about bikes - although, to be fair, I'm not currently with a m/c specialist broker. It used to be simple - just popping into the brokers and talk to someone who knew how things worked (but, as you note, that was a long time ago!). Hey-ho! Guess I'm just getting old and grumpy. however, it's not a mistake I'm likely to repeat!

Cheers,

T.
 
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