They must have missed mine too, I’ll have to get down to my dealer to sort it. Have you connect satnav through it?My ride needs to be activated by the dealer ..usually done at PDI but can be done later if missed (like mine was) and is no cost to you
And yes heated grips can be set to C1 or C2
Medium size in bike gloves is smallish. I take large or xta-large in bike gloves, and id have a medium size hands. So thats probably why the the reach to the clutch lever is too much. Different leavers will help, I've noticed that clutch on mine works pretty much works from pull in, and the last bit when letting the clutch out.Size 8 or 9 in work gloves. Alpine Stars SP8 size medium.